Website Terms of Use

GLOBAL TRAVELLER WEBSITE TERMS OF USE

Effective Date: 01/08/2028

These Website Terms of Use apply to your use of the Global Traveller website at [website address] and any pages operated by Stratum Global Risk Ltd as part of that website. Please read these Terms before using the website.

By accessing or using the website, you agree to these Terms.

1. About Us

Global Traveller is a product of Stratum Global Risk Ltd.

Stratum Global Risk Ltd
Company Number: 17213902

Registered Office: 128 City Road, London EC1V 2NX, United Kingdom

References in these Terms to “Stratum”, “we”, “us” or “our” mean Stratum Global Risk Ltd.

References to the “website” mean the Global Traveller public website and associated webpages operated by us.

2. What These Terms Cover

These Terms govern your use of the public Global Traveller website. They do not govern:

  • your Global Traveller membership;

  • use of the Global Traveller mobile application;

  • the provision of travel assistance services; or

  • any separate corporate or partner agreement.

Global Traveller memberships are subject to our separate Membership Terms & Conditions. Our use of personal information is explained in ourPrivacy Policy.

Our use of cookies and similar technologies is explained in our Cookie Policy.

3. Using the Website

You may use the website for lawful personal or business purposes, including to:

  • learn about Global Traveller;

  • review our services and membership options;

  • access travel-related information and resources;

  • contact us;

  • purchase or activate a membership where those functions are available; and

  • access other services or information we make available from time to time.

You must use the website in a lawful and reasonable manner.

4. Website Information

We take reasonable care to keep information on the website accurate and up to date. However, information on the website is provided primarily for general information purposes. Travel, security, health, entry requirements, transport conditions and other circumstances can change quickly. You should not rely solely on general website content when making important decisions about:

  • personal safety;

  • medical treatment;

  • immigration or visa requirements;

  • legal matters;

  • financial matters;

  • travel to a particular destination; or

  • emergency situations.

Where appropriate, you should also consult official government guidance and other authoritative sources. Nothing on the public website constitutes individual professional, medical, legal or financial advice unless we expressly state otherwise.

5. Travel Risk and Destination Information

The website may contain information about countries, cities, travel risks, security developments, health matters and other travel-related subjects. This information may be compiled from:

  • public sources;

  • government information;

  • specialist providers;

  • third-party sources; and

  • Stratum’s own analysis.

We take reasonable care in preparing such information, but we cannot guarantee that every piece of information will always be complete, current or applicable to your individual circumstances. Travel conditions can change without notice. Website information should therefore be treated as a general resource rather than a substitute for individual assessment or live assistance.

6. Membership Purchases

Where the website enables you to purchase or activate Global Traveller membership, additional terms apply. Before completing a purchase, you will be provided with applicable information about:

  • the membership;

  • price;

  • payment;

  • duration;

  • cancellation rights where applicable; and

  • relevant contractual terms.

Purchases of Global Traveller membership are governed by the Global Traveller Membership Terms & Conditions, not these Website Terms of Use.

7. Intellectual Property

Unless otherwise stated, the website and its contents are owned by or licensed to Stratum Global Risk Ltd. This includes:

  • the Global Traveller name and brand;

  • text;

  • reports;

  • articles;

  • graphics;

  • photographs;

  • videos;

  • design elements;

  • downloadable materials;

  • databases;

  • website structure; and

  • other original content.

You may view and use website content for your own lawful personal or internal business purposes. You may also share links to publicly available pages on the website. You must not, without our prior written permission:

  • reproduce substantial parts of the website;

  • republish our content as your own;

  • commercially exploit our content;

  • remove copyright or ownership notices;

  • create misleading copies of Global Traveller content;

  • use our branding in a way that suggests endorsement or partnership where none exists; or

  • systematically extract website content or data.

Nothing in these Terms transfers ownership of our intellectual property to you.

8. Linking to Our Website

You may link to publicly accessible pages on our website provided that you do so fairly and lawfully. You must not:

  • suggest that we endorse you where we do not;

  • misrepresent your relationship with Stratum or Global Traveller;

  • frame our website in a misleading way; or

  • use links in connection with unlawful, fraudulent or misleading content.

We may ask you to remove a link where we reasonably believe it is misleading, unlawful or harmful to our reputation.

9. Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties.

These links may include:

  • government websites;

  • travel providers;

  • partner organisations;

  • payment services;

  • external information sources; or

  • other useful resources.

A link does not necessarily mean that we endorse or control the third-party website. Third-party websites operate under their own terms, privacy policies and security arrangements. We are not responsible for third-party websites merely because we provide a link to them.

10. Acceptable Use

You must not use the website:

  • for unlawful or fraudulent purposes;

  • to distribute malicious software;

  • to attempt unauthorised access to our systems;

  • to interfere with website operation or security;

  • to scrape, harvest or systematically extract information in a way that materially disrupts or exploits the website;

  • to impersonate another person or organisation;

  • to submit knowingly false or misleading information;

  • to infringe intellectual property rights; or

  • to send abusive, threatening or harmful communications.

You must not attempt to circumvent security controls or access areas of the website that are not intended for public access.

11. Website Availability

We aim to keep the website available and functioning properly. However, we do not guarantee that it will always be:

  • uninterrupted;

  • available;

  • error-free; or

  • free from temporary technical problems.

We may suspend or restrict access where reasonably necessary for:

  • maintenance;

  • security;

  • upgrades;

  • technical issues;

  • legal requirements; or

  • circumstances outside our reasonable control.

12. Security

We take reasonable measures to protect our website and systems. You are responsible for maintaining the security of your own:

  • device;

  • internet connection;

  • passwords;

  • email accounts; and

  • other credentials.

You should use appropriate security measures when accessing online services. We cannot guarantee that internet transmission is completely secure or that the website will never be affected by malicious activity.

13. Privacy and Cookies

Our handling of personal information is governed by theGlobal Traveller Privacy Policy. The website may also use cookies and similar technologies. Further information about those technologies and your choices is available in our Cookie Policy and cookie preference controls.

14. Our Responsibility

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited. We are responsible for operating the website with reasonable care.

However, subject to applicable law, we are not responsible for losses caused solely by:

  • reliance on general website information where individual professional advice should reasonably have been obtained;

  • temporary website unavailability;

  • third-party websites;

  • events outside our reasonable control; or

  • unauthorised use of your own device or credentials.

If you are a consumer, nothing in these Terms affects your statutory rights. Any limitation or exclusion in these Terms applies only to the extent permitted by law.

15. Changes to the Website

We may change, update or remove website content from time to time. This may include changes to:

  • services;

  • product descriptions;

  • pricing;

  • website functionality;

  • travel information;

  • articles; and

  • other content.

We are not required to keep every page or item of content available indefinitely.

16. Changes to These Terms

We may update these Website Terms of Use from time to time. The latest version will be published on the website. The effective date shown at the top of the Terms will indicate when the current version came into effect. Changes will apply to use of the website after the updated Terms are published.

17. Governing Law

These Website Terms of Use are governed by the laws of England and Wales. If you are a consumer, you may also benefit from mandatory legal protections applicable where you live. Nothing in these Terms prevents a consumer from bringing proceedings in a court where applicable law gives them the right to do so.

18. Contact Us

Global Traveller is a product of:

Stratum Global Risk Ltd
Company Number: 17213902
Registered Office: 129 City Road, London EC1V 2NX, United Kingdom

General enquiries: support@globaltraveller.me
Website: www.stratumglobalrisk.com

IMPORTANT INFORMATION

Please allow up to 24 hours for your membership to be activated.

If you do not receive a welcome email, please check your junk or spam folder before contacting our team.

NEED ASSISTANCE

If you have any questions regarding your activation, our team is here to help.

support@globaltraveller.me

We look forward to keeping you informed, connected and supported wherever you travel.