Travel Assistance Membership for Modern Travel.
Travel with confidence through real-time travel intelligence, destination information and 24/7 human support designed to keep you informed, connected and supported wherever your journey takes you. Global Traveller assistance membership gives you access to medical, security and travel assistance worldwide.
WHAT IS TRAVEL ASSISTANCE MEMBERSHIP?
International travel has become increasingly complex. From flight disruption and severe weather to health incidents and regional instability, travellers today face a far wider range of challenges than ever before.
A travel assistance membership provides travellers with access to information, support and assistance services designed to help them navigate these uncertainties with confidence.
Global Traveller combines technology, travel intelligence and human support to help travellers remain informed, connected and supported before and during travel. Unlike traditional travel insurance, a travel assistance membership focuses on providing information, coordination and support when travellers need it most.
Global Reach
Supporting travellers worldwide through a global network of providers.
24/7 Support
Real people, always there when you need us. No automated systems
English & Arabic
Bilingual English and Arabic support. Other languages supported
Built by Professionals
Travel risk specialists with real-world experience across medical, security and international travel
Why Travellers Need More Than Insurance
Travel insurance remains important and travellers should always ensure they have appropriate insurance arrangements in place. However, insurance policies are often designed primarily to reimburse financial loss after an event has occurred. Modern travellers increasingly require something more immediate.
Whether facing severe weather, political unrest, travel disruption or a medical concern abroad, travellers often need guidance and support long before an insurance claim is ever considered.
This is where a travel assistance membership can play an important role by assisting travellers to make informed decisions with timely information and trusted intelligence.
Benefits of Travel Assistance Membership
Travel assistance memberships are designed to provide travellers with additional information, support and reassurance before and during their journeys.
Benefits often include alerts relating to security incidents, health concerns, severe weather and transport disruption, together with access to destination information such as entry requirements, local conditions and practical travel guidance.
Many travel assistance services also provide access to human support and coordination services, helping travellers obtain information, identify appropriate medical providers, navigate travel disruptions and communicate during emergencies.
More Than an App. More Than Alerts.
Global Traveller is a travel assistance membership built around the reality of modern international travel. Your membership brings together travel intelligence, real-time alerts, practical destination information and 24/7 access to human assistance, giving you somewhere to turn when travel does not go according to plan.
Whether you are dealing with a disrupted journey, a medical concern, severe weather, local unrest or simply need help understanding what to do next, Global Traveller is designed to help you make informed decisions and access practical support. You can use the Global Traveller app and information when you need it, while our assistance team remains available around the clock when a situation requires human support.
The difference is the assistance
Many travel services provide information. Others provide insurance. Some provide an app that puts alerts on your phone. Global Traveller brings these elements together, but the important difference is what happens when you actually need help. Our membership connects you with a real assistance operation, supported by a global network of trusted medical, security, transportation and other service providers. We do not simply tell you to contact someone else and leave you to work out what happens next. Where assistance is required, our team helps you understand your options, coordinate appropriate support and stay with the situation as it develops.
That means your membership is there before, during and when things go wrong on your journey, providing practical assistance rather than simply information after the event.
Global Traveller is designed for travellers who want more confidence when travelling internationally and the freedom to travel independently, with the reassurance that experienced people are available if they need them.
Ready to Travel with Confidence?
Join Global Traveller and gain access to travel intelligence, real-time alerts and 24/7 human support designed for modern travel.
POWERED BY
Stratum Global Risk
Global Traveller is owned and operated by Stratum Global Risk
Stratum Global Risk is a British owned travel risk management, assistance and crisis response company with operational experience throughout the Middle East and internationally.
Our experience supporting organisations, travellers and complex operations forms the foundation upon which Global Traveller was designed.