Answers to the questions that matter.

Global Traveller membership provides access to real-time travel alerts, destination intelligence, travel information and 24/7 assistance and support services designed to keep travellers informed, connected and supported wherever they travel.

No. Global Traveller is not an insurance provider and does not replace travel, medical or evacuation insurance. Global Traveller is a travel intelligence and assistance membership designed to complement appropriate insurance arrangements.

Individual membership is available from USD 299 per year. Special pricing and complimentary memberships may also be available through participating organisations.

Yes. Global Traveller has been designed to support travellers worldwide through travel intelligence, technology, human support and access to a global network of vetted providers and partners.

Members can contact our operations centre through in-app messaging, email, telephone support or the SOS button in an emergency. Assistance services are available 24 hours a day, 365 days a year.

Global Traveller provides practical support and assistance including travel information, medical support, local provider recommendations and incident coordination support. Services are always subject to local conditions and provider availability.

Memberships can be purchased directly through Global Traveller or activated using an activation code provided by your employer or other participating organisation.

Global Traveller and it’s technology partners employ industry-standard security measures and data protection practices to safeguard personal information. Certain features may require the processing of location data to provide alerts and monitoring services.

Yes. To receive the full benefits of Global Traveller, including real-time alerts, travel and itinerary monitoring, two-way messaging and SOS functions, members should download the mobile application.