GLOBAL TRAVELLER TRAVEL API
Connect Travellers to 24/7 Travel Assistance
A simple, secure travel assistance API enabling airlines, OTAs, travel management companies and travel platforms to connect eligible travellers and their journeys directly to Global Traveller.
Integrate Global Traveller into existing booking and customer journeys and provide real-time travel and security information, digital journey support and 24/7 English and Arabic human assistance.
Built for the Travel Industry
The Global Traveller Travel API provides a straightforward connection between existing travel technology environments and the Global Traveller service. Designed specifically for airlines, online travel agencies, travel management companies and travel platforms, it enables Global Traveller to become part of an existing digital travel journey without requiring partners to build or operate their own travel assistance infrastructure.
The API uses limited information already available within the partner’s existing travel environment to connect eligible travellers and their journeys to Global Traveller. Once connected, travellers can access the Global Traveller platform, relevant travel and security information and 24/7 human assistance throughout their journey.
Connect Travellers
Connect eligible customers to Global Traveller through an existing airline, OTA, TMC or travel platform environment.
Simple Activation
Create a simple activation and verification journey without introducing unnecessary additional steps into the booking experience.
Deliver 24/7 Travel Assistance
Travellers gain access to real-time travel and security information, digital journey support and 24/7 English and Arabic human assistance.
Multiple Distribution Models
A single integration can support Global Traveller as an ancillary product, loyalty benefit, included service, bundled travel benefit or other customer proposition.
Simple for the Partner. Simple for the Traveller.
Global Traveller is designed to sit behind an existing travel journey rather than create another one. Where Global Traveller is connected through a partner integration, relevant traveller and journey information can flow securely into the service as part of the agreed customer journey. The traveller completes a simple verification and activation process and receives access to Global Traveller.
Where an API connection is not required, travellers can add their trip details directly in the Global Traveller app in just a few clicks. The objective is the same in either case WHICH IS to make accessing travel assistance straightforward while the technology and operational capability work behind the scenes.
Global Traveller Organisational API
Global Traveller can also be integrated with corporate HR, people and workforce platforms through the Global Traveller Organisational API, providing organisations with a straightforward way to extend travel risk management and global assistance services to employees travelling internationally.
Designed for employers, HR platforms, workforce management systems and global mobility providers, the Organisational API provides a simpler integration route using limited employee or traveller information already held within existing systems to establish eligibility and connect individuals to Global Traveller.
Once connected, organisations can provide their people with access to travel risk information, real-time alerts and 24/7 medical, security and travel assistance, helping strengthen traveller support and duty of care without requiring a separate travel risk management system or assistance operation.
For HR and workforce technology providers, the API also creates an opportunity to incorporate international travel assistance directly into an existing platform, adding a practical travel risk and employee support capability for their organisational customers.
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Secure by Design
Protecting traveller information is fundamental to the Global Traveller Travel API. The API is designed around secure data transmission, data minimisation, controlled access and appropriate protection of traveller information throughout the service. Only limited information required to connect the traveller and their journey to Global Traveller is processed through the integration.
The API provides a controlled connection between partner environments and Global Traveller without requiring access to the underlying operational systems supporting the service. Detailed API specifications, integration requirements and security documentation are provided directly to prospective partners during the technical integration process.
More Than Technology
The Global Traveller Travel API connects travellers to more than a digital platform. Global Traveller combines technology with a 24/7 human assistance capability and access to an international network of medical, security, transportation, aviation and specialist assistance providers. Travellers remain informed and connected through the digital platform, while experienced assistance professionals are available when human guidance or practical support is required.
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Travel Insurance Provides Financial Protection. Global Traveller Supports the Journey.
Global Traveller is a travel assistance membership, not an insurance policy. It is designed to complement travel insurance by providing information, communication and practical human assistance before departure and throughout the journey. Where appropriate, the Global Traveller team can also help members enter the relevant insurance or medical assistance pathway while remaining available to support the wider situation.
Built for Travel. Designed to Scale.
The Global Traveller Travel API gives airlines, OTAs, travel management companies and travel platforms a straightforward way to integrate a managed international travel assistance service into existing customer journeys. One connection provides a route into the Global Traveller service while partners retain control of how, where and to whom Global Traveller is offered.
Technical and integration documentation is available to prospective partners following an initial discussion.
Connect Your Travellers to Global Traveller
Whether Global Traveller will be offered as an ancillary product, loyalty benefit, included service or wider customer proposition, the Global Traveller Travel API provides a simple and secure route to integration.