Travel Assistance in the Philippines

BUSINESS TRAVEL ASSISTANCE IN THE PHILIPPINES

Manila is a major commercial centre, while Cebu and other regional hubs support business, manufacturing, technology, tourism and international operations. Global Traveller supports executives, consultants, corporate travellers and project teams travelling throughout the Philippines.

Assistance can include:

• Pre-travel information and destination guidance

• 24/7 human assistance

• Medical referrals and healthcare coordination

• Hospital and ambulance support

• Travel disruption assistance

• Security incident support

• Secure or specialist transportation

• Domestic travel and itinerary support

• Medical evacuation and repatriation coordination

• Assistance during severe weather or local disruption

MEDICAL ASSISTANCE & EVACUATION

Medical capability varies considerably across the Philippines. Major cities have access to private hospitals and specialist medical services, but healthcare availability can be much more limited in rural and remote areas. FCDO guidance specifically notes that some locations, including tourist destinations, do not have easy access to emergency medical care. (GOV.UK)

Global Traveller coordinates medical referrals, hospital access, ambulance arrangements and communication with healthcare providers. Where appropriate treatment is unavailable locally, our assistance operation can coordinate medical evacuation or repatriation with suitable medical and aviation providers. Health risks also vary by location and season. Dengue and other mosquito-borne diseases remain relevant considerations, particularly during the rainy season.

Need medical assistance in the Philippines? Global Traveller gives you one point of contact, 24/7.

TRAVEL SECURITY & EXECUTIVE SUPPORT

Security conditions vary considerably across the Philippines. Most international business and leisure travel takes place in major urban and established tourist areas, while parts of Mindanao and the Sulu archipelago have significantly different security considerations. Current FCDO advice includes restrictions on travel to parts of Mindanao because of terrorism, insurgency and kidnapping risks. Global Traveller can provide practical support when circumstances affect a traveller’s plans.

This can include:

• Security information and traveller support

• Assistance following a security incident

• Movement and route coordination

• Secure transportation where appropriate

• Executive and business traveller support

• Local operational assistance

• Support during disruption or unrest

• Emergency evacuation coordination

For executives, senior personnel and travellers undertaking more complex movements, additional protective planning and secure transportation can be coordinated through the wider Stratum Global Risk network.

ISLAND & REMOTE TRAVEL SUPPORT

Travel in the Philippines often involves more than simply getting from one city to another. Domestic flights, ferries, road journeys and transfers between islands can all form part of a single itinerary. Weather can add another layer of uncertainty, with around 20 typhoons affecting the Philippines each year and most occurring between June and November.

Global Traveller can assist when these conditions disrupt travel.

This can include:

• Alternative travel arrangements

• Transport coordination

• Accommodation assistance

• Medical support

• Emergency communications

• Support following severe weather

• Evacuation coordination where required

For travellers heading to remote islands, diving destinations or other locations where emergency medical and transport options are more limited, planning for what happens if something goes wrong is particularly important.

24/7 EMERGENCY ASSISTANCE

When an incident occurs abroad, travellers may need more than a phone number. Global Traveller provides 24/7 human assistance for members travelling in the Philippines. Whether you need medical assistance, help following a security incident, support during severe weather or assistance with a disrupted journey, you can contact the Global Traveller team through the app.

The Philippines uses 911 for ambulance, fire and police emergency services. Global Traveller does not replace local emergency services. We provide additional coordination, communication and practical assistance around the traveller.

MORE THAN AN APP

The Global Traveller app provides access to travel information, alerts, itinerary information, messaging and emergency assistance. But the service is not simply an app. Behind it is a human assistance operation supported by a global network of medical, security, transportation and specialist providers. If your flight is cancelled, you become unwell on a remote island or circumstances suddenly change, you can speak with someone who can help coordinate what happens next.

One membership. One point of contact. 24/7 support.

WHY GLOBAL TRAVELLER?

24/7 Human Assistance

Real people available around the clock when you need practical assistance.

Global Provider Network

Access to medical, security, transportation and specialist providers through one assistance operation.

One Membership

Medical, security and travel assistance combined in one membership.

Practical Support

From a medical referral to alternative transportation or complex evacuation coordination, Global Traveller helps turn information into action.