Travel Assistance in Brazil

BUSINESS TRAVEL ASSISTANCE IN BRAZIL

São Paulo, Rio de Janeiro, Brasília and other major cities are important centres for international business, finance, energy, technology, manufacturing and professional services. Global Traveller supports executives, consultants, project teams and corporate travellers moving within Brazil, including those combining multiple cities or travelling to more remote operating locations.

Assistance can include:

• Pre-travel information and destination guidance

• 24/7 human assistance while in Brazil

• Medical referrals and healthcare coordination

• Hospital and ambulance coordination

• Travel disruption and rebooking support

• Security incident assistance

• Secure or specialist transportation

• Support with complex domestic movements

• Medical evacuation and repatriation coordination

• Assistance during local disruption or emergencies

Brazil also presents a range of location-specific security considerations. FCDO guidance highlights risks including street crime, robbery, express kidnapping and unpredictable conditions in some urban areas, as well as the potential for protests and civil unrest. (GOV.UK). Global Traveller provides practical assistance around the traveller rather than simply providing information.

MEDICAL ASSISTANCE & EVACUATION

Brazil has significant medical capability, particularly in its major cities, but access to appropriate treatment can vary considerably between locations. Public hospitals can be overcrowded, while private hospitals may require evidence of funds or insurance before treatment.

Global Traveller can help identify suitable medical facilities, coordinate referrals and communicate with healthcare providers when a member becomes ill or is injured. Where the appropriate level of treatment is not available locally, our assistance operation can coordinate medical evacuation or repatriation with suitable medical and aviation providers. Health considerations in Brazil also vary by region and can include mosquito-borne diseases such as dengue, chikungunya and yellow fever.

Need medical assistance in Brazil? Global Traveller gives you one point of contact, 24/7.

TRAVEL SECURITY & EXECUTIVE SUPPORT

Brazil’s security environment can vary significantly between cities, neighbourhoods and travel routes. Global Traveller can provide practical assistance when a traveller encounters a security problem or when circumstances require a change to planned movements.

Support can include:

• Security information and traveller assistance

• Support following a security incident

• Movement and route coordination

• Secure transportation where appropriate

• Local operational support

• Executive and business traveller assistance

• Support during protests or local disruption

• Emergency evacuation coordination

For executives, families and business travellers with more complex requirements, additional protective planning and secure transportation can be coordinated through the wider Stratum Global Risk network. The aim is to help the traveller understand what is happening, establish the practical options and coordinate the assistance required.

TRAVELLING BEYOND THE MAJOR CITIES

Brazil’s sheer size is an important consideration for travellers. Business and leisure journeys can extend well beyond São Paulo, Rio de Janeiro and Brasília, including the Amazon region, coastal areas, national parks and remote project locations. Long-distance road, river and domestic air travel can introduce additional considerations, particularly where access to medical care or reliable transport is more limited.

Global Traveller can provide assistance throughout these journeys, including medical coordination, emergency support, transportation assistance and evacuation coordination. This is particularly relevant for travellers whose itinerary combines major cities with more remote destinations.

24/7 EMERGENCY ASSISTANCE

When something goes wrong abroad, knowing who to contact can be as important as knowing what has happened. Global Traveller provides 24/7 human assistance for members travelling in Brazil. Whether you need medical support, help after a security incident, assistance with a disrupted journey or coordination during a more serious emergency, you can contact the Global Traveller assistance team through the app.

Brazil’s emergency numbers include 192 for ambulance services and 190 for police. Global Traveller does not replace local emergency services. We provide additional coordination, communication and practical assistance around the traveller.

MORE THAN AN APP

The Global Traveller app provides access to travel information, alerts, itinerary information, messaging and emergency assistance. But the service goes beyond technology. Behind the app is a human assistance operation supported by a global network of medical, security, transportation and specialist providers. If something happens in Brazil, you can speak to someone who can help coordinate what happens next.

One membership. One point of contact. 24/7 support.

WHY GLOBAL TRAVELLER?

24/7 Human Assistance

Real people available around the clock when you need practical help.

Global Provider Network

Access to medical, security, transportation and specialist providers through one assistance operation.

One Membership

Medical, security and travel assistance combined in one membership.

Practical Support

From a medical referral to complex evacuation or transportation coordination, Global Traveller helps turn information into action.