Travel Assistance App.
A travel assistance app designed for international travel, bringing essential destination information, travel alerts, flight updates and 24/7 human assistance together in one place. From checking entry requirements before you leave to getting help when something goes wrong abroad, Global Traveller puts practical travel support at your fingertips.
TRAVEL ASSISTANCE APP FOR INTERNATIONAL TRAVEL
International travel involves more than booking a flight and finding a hotel. Entry requirements can change, local laws and customs differ between countries, flights can be disrupted and situations can develop while you are already on the ground. The Global Traveller app brings the information and assistance you need into one place, helping you stay informed before and during your journey.
You can access information about your destination, receive relevant travel alerts, keep track of your itinerary and flights, communicate directly with our 24/7 human assistance team and request emergency help when you need it.
And while the app puts assistance in your hands, Global Traveller is more than an app. Behind the technology is a human assistance operation available around the clock to support you when travel does not go according to plan.
OUR FAQ’S
Have questions about our Global Traveller Assistance Membership?
Find answers to some of the most common questions here.
One App for International Travel
The Global Traveller app is built around the practical needs of people travelling internationally. Rather than relying on multiple sources for destination information, airline updates, travel alerts and emergency support, the app brings these functions together in one travel assistance service.
Destination Information
Access useful information about the countries and destinations you are travelling to, including health and safety information and important local considerations for travellers
Flight Information
Global Traveller brings your flight information into the app, helping you keep track of flight status, delays, gate information, cancellations and departure updates
Travel Alerts
Travel alerts that could affect travellers, including security incidents, political developments, severe weather, health concerns, transport disruption and other significant events
Travel Itinerary
With itinerary integration, you can bring your travel plans together in Global Traveller, making it easier to keep track of the destinations, flights and arrangements associated with your journey
Emergency SOS
When something serious happens, the Global Traveller app includes an emergency SOS function designed to provide a direct route to assistance when you need urgent help.
24/7 Messaging
When you need a person, the Global Traveller app provides access to in-app messaging with our 24/7 human assistance team, giving you a direct way to ask for help.
Travel Information and Assistance in One Place
The value of the Global Traveller app comes from bringing different aspects of international travel together within a single service. Destination information helps you prepare for the country you are visiting, while your itinerary and flight information keep you connected to the practical details of your journey. Travel alerts then add an additional layer of awareness, highlighting significant developments that may affect your destination or travel plans.
When you need more than information, the same app provides a direct connection to the Global Traveller assistance team. This means the journey from understanding a situation to getting practical help does not require you to find another service or another point of contact. The app provides the information and tools, while our 24/7 human assistance team provides the experience and operational support behind them.
More Than a Travel App
Global Traveller is not simply an app that provides travel information. The assistance app is the digital connection to a wider international travel assistance service. Behind it is a 24/7 assistance operation capable of providing practical support when travellers encounter medical, security, travel or emergency situations abroad. You can download an app that gives you information. You can also have an app that gives you a way to reach people who can actually help when something goes wrong. Global Traveller combines the two.
Support Before, During and After Your Journey
Travel assistance should not begin only when an emergency happens. Global Traveller is designed to support travellers throughout their journey, from preparing for an international trip and understanding destination requirements, through monitoring travel developments and managing disruption, to providing direct human assistance when something more serious occurs. The app puts these capabilities into a single travel experience, while the wider global assistance service provides the people and operational support behind it.
A Travel Companion With Human Support Behind It
Your phone already contains your boarding pass, maps, bookings and travel information. Global Traveller adds the direct connection to international travel assistance. Use the app to stay informed about your destination, keep track of your journey, receive relevant alerts and access practical travel information. And when you need more than information, contact the assistance team.
Because when you are travelling internationally, sometimes the most important feature is simply knowing who can help.
Frequently Asked Questions
-
The app provides access to destination information, entry requirements, local laws and cultural information, location-specific travel alerts, itinerary integration, flight updates, gate information, 24/7 messaging with the assistance team and an emergency SOS function.
-
Yes. Global Traveller is designed for use before and during international travel. You can use the app to access relevant destination information and alerts and, when you need assistance, communicate directly with the 24/7 human assistance team.
-
Global Traveller provides travel alerts and information relating to locations and developments that may affect travellers. These can include security incidents, severe weather, health concerns, political developments and travel disruption.
-
The app provides destination information including relevant entry and travel requirements, helping travellers understand what they need to consider before travelling to a particular country.
-
Yes. The app can provide relevant flight information, including flight status, delays, cancellations and gate information, helping you keep track of changes to your journey.
-
Yes. Global Traveller provides in-app messaging with a 24/7 human assistance team. This gives you a direct way to ask for practical assistance when you need it.
-
The emergency SOS function provides a direct way to initiate contact with the Global Traveller assistance service when you require urgent help while travelling.
-
No. The app is one part of the wider Global Traveller service. It provides a digital way to access travel information, alerts and assistance, while the wider service connects travellers with a 24/7 human assistance operation. description
TRAVEL INTELLIGENCE CENTRE
Guides,insights and advice for smarter travel
Explore the Travel Intelligence Centre for practical guides, traveller advice and in-depth insights designed to help you prepare before departure and make better decisions while abroad.
From airport transit and communications to extreme weather, personal safety, medical issues and travel disruption, the Travel Intelligence Centre brings together useful information for international travellers.
Ready to Travel with Confidence?
Join Global Traveller for £199 per year and gain access to travel intelligence, real-time alerts and 24/7 human support designed for modern travel.